Welcome

DISCOUNT GROUPS
We are a manufacturer and as such are limited to how we can discount to end users.  However we had the following 2 discount groups prior to using Distributors and they still remain (grandfathered in):

5% Discount off of MSRP when accumulated sales reach $5,000.00 USD
10% Discount off of MSRP when accumulated sales reach $10,000.00 USD
If your 1st sale or your next sale will push you over one of the above thresholds you may contact us prior to plcing that order to be included in that discount group.

ORDER AND SHIPMENT
RF Armor will not be bound by any terms and conditions set forth by customer unless previously agreed to by RF Armor management in writing. Unless otherwise agreed in writing, delivery will be made in accordance with RF Armor's shipping policy on the date of order. All shipments of Products by RF Armor will be FOB point of origin. Insurance coverage, transportation costs and all other expenses applicable to shipment from RF Armor to the Customer's identified delivery place will be the responsibility of the Customer. Customer must notify RF Armor, by calling RF Armor within two (2) days after delivery of any claimed shortages or rejections. Failure to give such notice of a claim will be deemed an acceptance in full of any such delivery. Approval of any short shipment claim is in RF Armor's sole power and discretion. In the event that RF Armor grants a short shipment claim, RF Armor will replace the lost or damaged Product or issue a credit memo at its sole discretion.

SHIPPING METHOD
RF Armor ships all standard orders via United Parcel Service (UPS) or DHL unless otherwise directed/requested. If you would prefer a specific freight carrier please specify when ordering. Requesting carriers other than UPS or USPS may cause delays in order processing. For International orders, the required paper work aside from the commercial invoice and other standard shipping documents is the sole responsibility of the purchasing party. In addition, All Duties, Taxes and Fees are the responsibility of the receiving party.

DELIVERY SCHEDULES
All orders placed before 3:00 PM Eastern Standard usually ships same business day. All shipments are subject to stock and availability. Orders shipped using LTL, FTL, LCL, FCL, or other bulk service will require additional processing time before a pick up can be scheduled. Non Distributors Returns: Return are accepted within 14 days from order date. Subject to a 20% restocking fee. Return shipping is the responsibility of the customer.

Non Distributors Returns:
Return are accepted within 7 days from order date.
Packaging must be un-opened and in original condition.
Returns are subject to a 20% restocking fee.
Return shipping is the responsibility of the customer.

Ship the return to:
RF Armor
154 Earland Drive
Building 5C
New Holland, PA 17557
USA

Please include a copy of your order inside the box, you can print this from the web store.
You should ship by a method that provides tracking and proof of delivery.
Once we receive the order we will inspect the product and if all is OK we will credit you card back minus the restocking fee.

Distributor Returns:
All Master Distributor sales are final.